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Pairing and Managing a Terminal with Kitomba 1

The Kitomba team
  • Updated

This guide shows you how to Pairing and Managing a Payment Terminal with Kitomba 1 so your team can send card payments straight from a sale to the terminal.
It also shows you how to view and remove the terminals you have paired.

 

Turn on Terminal Transactions

  1. Select Settings located toward the top right of your Kitomba 1

    image-20261027-190836.png
     

  2. Select Sales from the options on the left

    image-20261027-194303.png
     

  3. Select Payment types from the list

    image-20261027-221655.png
     

  4. Select the name of the payment type you use for your terminal, for example Eft-Pos

    image-20261027-221911.png
     

  5. Next to Terminal transaction, select Yes which will turn on Terminal transactions and allow you to pair your terminal and start receiving terminal payments

    image-20261027-222504.png
     

  6. Select Save and you are now ready to pair your Terminal

    image-20261027-222614.png

     

     

    Pair your Terminal
     

    1. Select Terminals from the options on the left

    image-20261027-222806.png

    2. Select Pair Terminal 

    image-20261027-222951.png
    image-20261027-223239.png

    3. To find the Pairing Code, select Menu on your Terminal
    Ready 2.png

    4. Select Manage POS pairing

    Manage POS pairing.png

    5. Select + New POS pairing at the bottom right of the terminal screen

    + New POS pairing.png

      

    6. Select Simple Cloud Integration. Your terminal will show a pairing code next

    Simple cloud intergration.png

    7. Enter the code in the Pairing code field in Kitomba 1
    * please note that you will have 60 seconds to complete this before having to start again

    Pairing code.png

     

    8. Enter a name in the Terminal name field
    *it is helpful to choose a name that tells your terminals apart, such as Front desk

    image-20261027-224408.png

     

    9. Select Pair 

    image-20261027-224434.png
    10. Check that the Pairing codes match on your Terminal's confirmation screen as well as the code in Kitomba 1
    image-20261027-224551.png
     
    11. First Select Yes on the Terminal
    confirmation yes.png
     
    12. In Kitomba 1, select Confirm
    * please note: if the time runs out at any point, start again from the beginning
    1.png
     
    13. Your Terminal is now Paired and active
    image-20261028-030750.png

     



    To see a Terminal's details
    Select its name in the list. The details show the Pairing ID, Terminal ID, when it was last used and when it was last tested.
    image-20261027-225306.png

    To pair another Terminal
    Select Pair terminal and repeat the steps above.
     

    To stop using a Terminal
    Select its name, then select Unpair
    image-20261027-225732 (1).png
     

    Troubleshooting

    The pairing code is not accepted
    The code may have been typed wrongly, or it may have expired. You have 60 seconds to enter it. Check the code on the terminal and start pairing again.
     

    The codes do not match
    Select No on the terminal and start pairing again from the terminal Menu.
     

    Kitomba 1 shows an error when I select Pair
    Kitomba 1 may not be able to reach the terminal or the network. Check that the terminal is connected to the internet, then try again.
     

    A terminal I paired now shows as unpaired
    The pairing may have been removed on the terminal. Pair the terminal again using the steps above.


     

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