If you choose, you can collect deposits when your clients book online.
How it works
Setup: Set the deposit amount needed to book an appointment online. This can be a percentage of the service cost (e.g. 20%), a set amount (e.g. $20) or the full cost of the service. Then set your cancellation policy so that your clients know what happens to the deposit if the client cancels.
Client Booking: When your clients make an appointment via Online Booking they’ll be asked to pay a deposit with their credit card or PayPal account to secure their booking.
Note: Online Booking cancel and reschedule is turned off for any Online Bookings that have a deposit.
At your business: When the client finishes their appointment and comes to pay, they only need to pay you the remaining balance.
Cancellations & no-shows: If your client cancels or no shows you have the option to keep or refund their deposit, depending on your preference.
If you collect a Deposit for Online Bookings, your clients will not be able to reschedule and cancel their appointments via Online Booking.
You are still able to reschedule and cancel any bookings using Kitomba.
Watch the video below to see how to set it up.