The Kitomba 1 Appointment Book makes it easy to manage your appointments from anywhere, on any device – freeing up your front desk. Having the flexibility to make changes in real time and have them reflected instantly in the appointment book streamlines the day-to-day running of your business.
To move an appointment
1. Log into Kitomba 1 and select the Appointments tab.
2. Select the appointment you want to move and hold the mouse button down.
3. Drag it to a new staff member or new time on the calendar, then let go of the mouse button.
You will see a notification at the bottom of the page indicating where the service was and where it is now.
To change services on an appointment
1. Select the appointment you want to update.
2. Select the Edit appt button on the left sidebar.
3. Add services by selecting them from the Services list, or remove services by selecting the red X in the Selected services list.
4. Select the Update appointment button.
To change an appointment status
1. Select the appointment you want to update.
2. Find the Status on the left sidebar and select the new status from the drop-down menu.
3. You will now see the status icon update on the appointment, and if you are using Appointment status-based colours, the colour of the appointment will change.
To change the client on an appointment
1. Select the appointment you want to change.
2. Select the Edit appt button.
3. Select the word change next to the client name.
4. Search the client’s name using the search bar, or select Add a new client to add a new one.
5. Select Update appointment.
To delete an appointment
1. Select the appointment you want to delete.
2. Select the Delete button on the left sidebar.
3. Select the Delete button on the warning pop-up.
That’s an overview of how to edit and delete appointments in Kitomba 1. View our support guides to learn more or get in touch with us.
Comments
2 comments
Hi
I accidentally deleted an appointment now and I can’t see it
I need it retrieved .. how do I do that ??
Hi Renee,
Deleting appointments is a permanent action, so you will need to recreate them.
You can find out the details of this appointment by selecting the Reporting tab and then Security Log.
Change the date range to the date the appointment was deleted and the transaction type to Delete appointment.
You can find out more about how to use the security log in Kitomba 1 here, or get in touch with us if you still need a hand finding the appointment information.
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