Using client alerts in Kitomba 1

Being able to see client attribute alerts directly in the Appointment Book ensures your team won’t miss important information or special requirements for your clients.
If you’re already using client alerts in the Kitomba Appointment Book, they will automatically be visible in Kitomba 1.

How to add an alert to a client

1. Log into Kitomba 1 and select the Clients tab.

2. Select the Search tab and type the name of the client in the search bar.

3. Select the client.

4. Scroll down to the More info section and look for the attribute with an alert icon.

5. Type the details in this field and press Save.

Viewing the alert icon on the calendar

1. Select the Appointments tab.

2. Create a new appointment for the client or find their existing appointment.

3. The alert icon will be shown on the appointment as shown below.

Viewing the alert attributes 

1. Select an appointment on the calendar that shows the alert icon.

2. Select the alert icon on the left side panel. It will also indicate the number of alerts this client has.

3. All populated alert attributes will be displayed here for clear visibility.

Please note:

To create new attributes that are set to trigger an alert or remove them, this must be done in your local Kitomba. View our support guide to learn how.

That’s an overview of how to use client alerts in Kitomba 1. Visit our support guides to learn more or get in touch with us.